Richprize Casino Privacy Policy

At Richprize Casino, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at r4p.casino or use any of our services. Please read this document carefully. If you have questions about our practices, you may contact us at support@richprize.team. By accessing or using our platform, you consent to the terms described herein.

Who We Are

We are Entertainment Limited, a limited liability company incorporated under the laws of Seychelles, with our registered address at Tenancy 10, Marina House, Eden Island, Mahe, Seychelles. We operate Richprize Casino under a Curaçao Gaming License and provide online casino services internationally across multiple languages and regions. As the data controller, we are responsible for your personal information and how it is handled across all versions of our platform — whether you access us via desktop browser, mobile browser, or through our dedicated mobile app for iOS and Android.

Information We Collect

When you register and use our Richprize Casino services, we may collect several categories of personal data. We gather this information to operate our platform safely, legally, and efficiently.

Personal Identification Data

• Full name, date of birth, and nationality
• Email address, phone number, and postal address
• Government-issued identification documents for KYC verification
• Username and account login credentials

Financial and Transactional Data

• Payment method details, including cards (Visa, Mastercard), e-wallets (Skrill, Jeton, eZeeWallet), and cryptocurrency wallet addresses (Binance Pay and others)
• Deposit and withdrawal history, including amounts and timestamps
• Information about your use of our Richprize Casino bonus code or any richprize promo code you redeem

Technical and Usage Data

• IP address, browser type, and operating system
• Device identifiers, including data from the Richprize app on Android or iPhone
• Pages visited, time spent on-site, and gaming activity logs
• Session cookies and tracking technologies

How We Use Your Information

At Richprize Casino, we use the data we collect for clearly defined purposes, all of which are necessary for delivering a safe and personalized gaming experience. We do not sell your personal data to third parties for their own marketing purposes.

• To verify your identity and comply with our Curaçao Gaming License obligations, including anti-money laundering (AML) requirements
• To process your deposits and withdrawals across all supported payment methods, and to manage Richprize casino withdrawal requests within our stated timelines
• To administer bonuses, including our welcome pack, rakeback rewards, VIP loyalty tiers, and any richprize no deposit bonus offers where applicable
• To provide 24/7 customer support via live chat, email, and phone
• To send you promotional communications — you may opt out at any time
• To detect and prevent fraud, cheating, and any other prohibited activity on our platform
• To improve our services, platform performance, and the overall player experience
• To comply with applicable laws and regulatory requirements

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing is required to fulfil the terms of our agreement with you when you register at Richprize Casino
• Legal obligation: We are required to collect and retain certain data under applicable gaming and financial regulations
• Legitimate interests: We process data to operate and improve our richprize online casino services, prevent fraud, and ensure security
• Consent: Where required by law, we obtain your explicit consent before processing, such as for certain marketing communications

Sharing Your Information

Our Richprize Casino team does not sell or rent your personal data. However, we may share your information with trusted third parties in the following circumstances:

• Payment processors: To facilitate transactions via Visa, Mastercard, Paysafecard, AstroPay, STICPAY, Interac, CashtoCode, and other supported methods
• Game providers: Including NetEnt, Microgaming, Evolution Gaming, Pragmatic Play, Play'n GO, and others who power our gaming library
• Identity verification services: Third-party KYC providers who help us confirm your identity and comply with our license conditions
• Regulatory and law enforcement authorities: Where we are legally required to disclose information
• IT and security providers: Who assist us in maintaining a secure and functional platform

All third parties we work with are contractually obligated to handle your data in accordance with applicable privacy laws and our own data protection standards.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. At Richprize Casino, cookies help us remember your preferences, keep you logged in, analyse site traffic, and deliver relevant promotions. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our site, including access to features such as richprize casino login and real-time game loading.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. In many jurisdictions, gaming operators are required to keep account and transaction records for a minimum number of years following account closure. When data is no longer required, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by our Richprize Casino platform:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete data
• Right to erasure: In certain circumstances, you may request that we delete your data
• Right to restrict processing: You may ask us to limit how we use your data
• Right to data portability: You may request your data in a structured, machine-readable format
• Right to object: You may object to certain types of processing, including direct marketing

To exercise any of these rights, please contact us at support@richprize.team. We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable law.

Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure supports all platforms — including the Richprize app for Android and iOS, as well as our desktop and mobile browser versions. While we take every reasonable precaution, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Responsible Gaming and Data

We take responsible gaming seriously. Data we collect about your gaming activity may be used to identify patterns associated with problem gambling. At Richprize Casino, we may use this information to offer support tools such as deposit limits, session reminders, and self-exclusion options. We will never use this data against your interests.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through our platform or via email. We encourage you to review this page periodically to stay informed. Continued use of our services after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your data at Richprize Casino, please reach out to us:

• Email: support@richprize.team
• Live Chat: Available 24/7 directly on our website
• Registered Address: Entertainment Limited, Tenancy 10, Marina House, Eden Island, Mahe, Seychelles

We are committed to addressing all privacy-related inquiries promptly and transparently. Your trust matters to us, and we remain dedicated to safeguarding your personal information across every interaction with our platform.